The disability adviser’s role
Within the CFA, the disability adviser carries out a range of tasks:
- coordinating the measures put in place to make it easier for people with disabilities to access and remain in training and apprenticeships
- welcoming and supporting people with disabilities throughout their course
- informing staff and raising their awareness
- developing a network of local partners
- knowing about and drawing on individual compensation support
- keeping up to date on disability issues
- building an inclusion policy for people with disabilities
- evaluating and building on experience (defining indicators to measure and report on activity, formalising and capitalising on feedback, circulating and sharing feedback)
Personalised support
The adviser provides personalised support, which helps to:
- provide individual follow-up for apprentices facing difficulties (at work, in class, personal, within the group, etc.)
- prevent contracts from being terminated
- provide equipment to help apprentices improve their concentration
The course
38 360
RNCP-registered qualification
Training centre affiliated with Isaac de l’Étoile

Pass rate in 2025
BTS MCO: 25%
BTS OL: 22%
Training centre
- 24 months, i.e. 675 hours
- 1 week
Exams
- CCF (continuous assessment)
- Exam centre
- Option to qualify through skills blocks
Employer
- 1 week
- No additional training costs
- Funded by the OPCO
