BTS MCO — Operational Retail Management
The BTS MCO (Operational Retail Management) trains managers of physical or online retail units, as well as customer relations professionals.
The BTS MCO enables you to become a qualified senior technician in a wide range of goods and services sectors: food, insurance, transport, capital goods, etc.
This qualification is completed over 2 years, on a work-study basis.
Course content
- General culture and expression
- Modern foreign language
- Economic, legal and management culture
- Developing customer relations and advisory selling
- Operational management
- Managing the sales team
Career prospects
With this BTS, you will be able to work in a range of roles: department manager, team leader, sales manager, sales assistant, telesales adviser, etc.
Course costs
The courses are funded by the OPCO, with no registration fees, and apprentices are paid while they train.
BTS OL — Dispensing Optician
The BTS OL trains the dispensing opticians of tomorrow.
Working as an optician is a wide-ranging profession, drawing on skills in optics and technology, health, retail and communication.
This qualification is completed over 2 years. We offer this course on a work-study basis. You will need to find a host company and a workplace mentor in order to join the course as an apprentice.
Classes held at our Institution are organised in groups of 12 to 15 students maximum, so that each student receives individual follow-up.
Course content
- General culture and expression
- English
- Mathematics and Physical Sciences
- Vision analysis
- Sales, fitting and taking measurements
- Technical production
- Technical study of optical systems
- Sales and management
Career prospects
With this BTS, you will enter a constantly evolving professional sector that enjoys full employment. You will be able to work:
- In the private sector: in a shop, as a business owner or as an employee, with various levels of responsibility.
- In research, or in the sales departments of optical companies, lens manufacturers or contact lens laboratories.
- In the medical sector, as a collaborator or assistant to an ophthalmologist.
- In training, as a teacher or workplace mentor.
Course costs
As a work-study course, this training is funded by the OPCO. You will pay no registration fees and you will be paid.




